GTechS believes in not only providing integrated solutions but integrated services to support our resellers and provide them with world class services through our well trained and expert team.
Our value added services span a whole range of offerings including:
Consultancy:
At GTechS we are keen on providing you with consultancy in regards to:
- Price Quotations
- Project design compatibility
- System Integration
GTechS team of technical experts supports you to get the best prices for the solutions needed for different projects executions, we review designs to check compatibility for fully integrated systems in terms of specifications that best fit these systems. Our team of technical experts are able to mix and match designs to provide you with optimum designs. GTechS also provides you with technical consultancy for received requests, maintenance support and RMA technical support.
Product Support:
Product support is the core of the business that supports system integrators in implementing their clients’ needs. With a vast range of brands, product support requires a team of well-trained technical support teams as well as a team of sales experts who are able to deliver the required support efficiently and effectively.
GTechS product support includes two main categories:
- Pre-Sales Support: Our team of technical support experts are able to support you with fulfilling your requirements according to the required specifications and design compatibility. They exert the effort to mix and match your required products providing you with best quality, price and compatibility.
- Post-Sales Support: GTechS believes in after sales support to deliver best service with best quality. We provide our partners with Proof of Concept (POC) where we provide you with demos to try out, Service contracts where we support you with post-sales maintenance and Return Material Authorization (RMA) support
Marketing:
GTechS believes in long term business relationships that builds credibility and trust between its clients as well as the clients’ end users. We support your brand to reach your targeted market. At GTechS we support our clients in:
- Branding their products
- Increasing their market reach
- Announcing their trainings
- Providing support in training logistics
Finance:
We offer our clients flexible payment plans to help them grow their business and reach more markets.